Can I get a refund?

By |2021-02-04T23:36:43+00:00February 4th, 2021|Categories: |

There are no cash refunds at any time, irrespective of the circumstances. From May 11th, 2020 onwards, any enrollment in any of our events, required the participant to specifically acknowledge this when registering. There are no exceptions to this rule under any circumstances. Important! Please do not email us asking for an exception. We do not reply to [...]

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Can I transfer my entry to someone else?

By |2021-07-18T01:42:31+00:00February 4th, 2021|Categories: , |

Running Events are happy to offer FREE online person-to-person transfers right up until race start for any of our events. This is only available through your my.runningevents.co.nz Athlete Login. Important! For safety reasons – and to ensure fair and accurate competition – it is absolutely vital that we have the exact name and personal details for everyone [...]

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How can I change my race distance or transfer to the Virtual Run (if available)?

By |2021-07-18T01:43:56+00:00February 4th, 2021|Categories: , |

All distance changes can be done online through your Running Events dashboard. First log in to your dashboard. From there click on ‘My Tickets’ and then the ‘Details’ button next to the relevant registration. On the next page, click the red ‘Make Changes’ button and select the Race-to-Race Transfer option. Follow the prompts to change your [...]

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