FAQ Category: Post-Race

May 13, 2022

I missed the event and never received my merchandise order. How can I get it?

We will hold your merchandise for up to 4 weeks after the event (we regret that due to space constraints, we cannot…

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I missed the awards ceremony but I think I won a prize, can I still get it?

Spot prizes must be collected in person and are re-drawn at the event if you were not there. For merit awards, please…

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I checked on Facebook and my finishing photo isn’t there? Do you have any more?

We upload all usable photos we take to our facebook page within a day or two of the event. So if yours…

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Are there photos/video from the event?

In most cases, we will post photos from the event to our Facebook page within a day or two of the event,…

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My result is missing or wrong

If you cannot find your name in the results at all, check the spelling of your surname and try using less letters…

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Where can I find the race results?

On race day, you will find a link on the main page of the event website with a link to live results. …

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