I missed the event and never received my merchandise order. How can I get it?

We will hold your merchandise for up to 4 weeks after the event (we regret that due to space constraints, we cannot hold it for any longer). To receive it, send us a self-addressed NZ Post bag to Unit 8, 3 Workspace Drive, Hobsonville, Auckland 0618. We will put your merchandise into the bag and drop it into a post box or post shop for you at your risk.

Regrettably, we cannot offer any refunds on merchandise.

Items can be collected in person from our Hobsonville office (Unit 8, 3 Workspace Drive) by prior arrangement only.