Race Pack Delivery & Collection

Find out when you can expect to have your race materials delivered ... and when you might have to collect them yourself.

QUICK GUIDE TO DELIVERY OR COLLECTION?
When did you purchase your ticket?

How far out from the event date determines how you will collect your race number.

28 Days +
FREE DELIVERY

For Series Pass we'll courier everything to your door. For single race AHMS entrants, we'll send your race number in a DLE envelope.

< 28 Days
VENUE COLLECTION

Collect your race number and all your other materials at the event venue. Remember to bring your e-ticket for speedy service.

Merchandise
VENUE COLLECTION

All merchandise items must be collected from the event venue. Just show your race number at the orange Merchandise Tent to pick up.


COLLECTING YOUR RACE PACK IN PERSON?

Venue Collection Times

Race Saturday: 3pm - 5pm*
Event Day: Check web site "Race Day Schedule" for Event Base Opening Time

Follow map instructions on the event web site to locate the Event Base. Venue Collection takes place in the red "Registration" tents adjacent to the finish line.

* Race Numbers for Run Orewa, Run The Point, Run Devonport and Run Albany must be collected from the event site on Event Day.

Delivery or Collection?

Follow the notes below depending on if you are a single race entrant, or you signed up on a Series Pass.

SINGLE 

RACE

ENTRANTS

Registered 28 days or more prior to race day ....

If you registered at least 28 days prior to race day. your race number – with timing device attached – will be sent to you in the mail to the address specified in your registration. If you change address, make sure you update your details in time (see our Make Changes page for instructions). You can expect to receive this approximately 7-10 days prior to the event but the mail can be unpredictable. If you have not received your race number by the Thursday of race week, use the Contact Form to let us know and we’ll get you fixed up with a replacement. You can collect your included free gift by showing your race number at the Merchandise tent during the event (it’s usually quicker and more convenient to leave this until after you finish).

Because we can only fit race numbers in the DLE prepaid envelopes, you'll need to collect your free gift from the event venue. Just show your race number - which has your free gift voucher printed on it - at the Merchandise tent and our friendly staff will take care of the rest. Note that we will mark your voucher as used with a sharpie.

* Race Numbers for Run Orewa, Run The Point, Run Devonport and Run Albany must be collected from the event site on Event Day.

Registered less than 28 days prior to race day ....

If you registered within the last 28 days prior to the event, you can to collect your race number at one of the pre-event registration sessions (see above for times). Your included free gift will be provided at the same time as your race number.

What about my merchandise?

If you ordered any merchandise with your ticket - such as t-shirts, caps, hoodies, etc - then these will be ready for collection at the Merchandise tent on race weekend (during the same hours as Race Pack collection). Just show your race number and we'll hand over the goodies. 

SERIES 

PASS

ENTRANTS

Registered 28 days or more prior to race day ....

If you registered at least 28 days prior to race day, all of your race numbers (one for each event in the series) and free gifts (including free hoodie and/or free t-shirt) will be sent to you by courier. You can expect to receive this bumper package approximately 7-10 days prior to the first event of the series.

Registered less than 28 days prior to race day ....

If you registered within the last 28 days prior to the first race of the series, you can to collect all of your materials at one of the pre-event registration sessions (see above for times). 
Important! If you register for a series pass less than 7 days prior to the first event, it will be too late to print your personalised race numbers for each event. Therefore, you will be issued a late registration bib number for race one and standard bib numbers for the remaining races as those races occur.

What about my merchandise?

If you ordered any merchandise with your ticket - such as t-shirts, caps, hoodies, etc - then these will be ready for collection at the Merchandise tent on race weekend (during the same hours as Race Pack collection). Just show your race number and we'll hand over the goodies.